At first it wasn't very noticeable due to being covered up by some sort of air freshener or cologne. However that wore off after about an hour.

It was very nauseating. Positiv: Check in person was very friendly. The guy who checks you in when you get your car, did not care.

Vehicle was very dirty. He did not do the cleaning not his problem. Negativ: The registration on the vehicle was missing.

New plates, no stickers or paperwork. Got a ticket and almost had the vehicle towed. They seem not to care all the problems this caused.

Missed my child's rehearsal dinner, dealing with police. Negativ: I rejected the rental. They took a very long time to process customers. When I reached the counter, found out why.

They try excessively to over sell to the point of annoying. I rejected the rental and went to my old standby a Budget. The check engine light came on miles into a mile trip!

Negativ: I was not charged correctly. The clerk was not willing to change it. Therefore I was charged more than I should have.

Positiv: Drop-off was straightforward. Negativ: Kayak reservation should have indicated pick-up location.

There are two Avis rental offices in east end of Las Vegas Blvd, Las Vegas. We went to wrong one first. Also, AVIS staff at both pick -up counters were not overly helpful.

They each did the minimum; definitely did not make us feel welcome to AVIS. Positiv: Yes Negativ: More people at the counter so you did not have to wait 20 minutes Also 24 hour person at counter with phone number available we did a core at 2 o'clock in morning could not get ahold of anybody live at Avis.

Positiv: I got fastest car Negativ: I rent only for 6 hours. Positiv: The car was very nice. Negativ: I was charged charged for fuel even though I brought the car back fueled.

We mentioned how the man had explained about 24 hours but she again said that what was written was that 7pm pick up time that was the one they look for and that ii need to go back and change that information.

So we did went back and that man then said he will take care of us and the lady later. He reprint the form with the new pickup time as pm.

So if we did not go back for the change and had return Ed the car after 8pm, will we be charged extra?.

I want my money back. Positiv: Friendly staff Negativ: Honesty , we were waiting for nearly 2 hours and eventually had to take a different vehicle from the one advertised.

Positiv: No lines and waited for just a little bit while the line next to their counter was really long just another well know car renta center.

So I was fortunate and in a hurry. Negativ: Overall experience was excellent. I will use again next time.

Positiv: Nothing. Negativ: I reserved the car by Kayak but when I was there, they told me which there is no available car for today.

They destroyed all of my plan. Negativ: Pickup and drop off did not go well due to a delayed flight. We arrived at and missed the pickup window which caused us to have to uber to and back the next morning to pick up the car.

Neither staff seemed to have concern for site saying 24 hrs but this location closing at Just overall negative experience from the hertz staff, when they could of been a positive in an tough situation.

Negativ: It would have been great if they hadn't accepted my reservation for knowing they were closing at !! I was stranded on Thankgiving!!

I will never rent from Hertz again!!! Go to Enterprise!!! Positiv: We eventually got a car. Negativ: Bait and switch where they said we were renting a "Full Size SUV" and showed us a picture of a Chevy Tahoe, but then gave us a crossover.

We barely started to ask about it and the staff quickly and impatiently rattled off half a dozen excuses. They were very rude and dismissive even though we barely made a fuss.